Unleashing Innovation: How Whirlpool Transformed an Industry

ISBN-13: 9780470192405 / Angielski / Twarda / 2008 / 272 str.

Nancy Tennant Snyder; Deborah L. Duarte

Opis

In publications such as BusinessWeek and Fast Company, the media have celebrated Whirlpool's transformation into a leading-edge innovator and Nancy Tennant Snyder's role as chief innovation officer. Ten years after this remarkable transformation, Unleashing Innovation tells the inside story of one of the most successful innovation turnarounds in American history. Nancy Tennant Snyder and coauthor Deborah L. Duarte reveal how Whirlpool undertook one of the largest change efforts in corporate history and show how innovation was embedded throughout the company, which ultimately lead to bottom-line results.

Spis treści

Foreword Jeff M. Fettig vii

Preface ix

Introduction xv

Part One: The Anatomy of Innovation 1

1 Embedded Innovation in Action 3

2 Structuring and Sustaining Innovation:

The Rational Framework and Emotional Drivers 25

Part Two: Rational Drivers 45

3 The Strategic Architecture 47

4 Management Systems 63

5 The Innovation Machine 83

6 Innovators and Innovation Mentors 105

7 Managing Execution and Results 119

Part Three: Emotional Drivers 137

8 Learn 139

9 Dream 155

10 Create 169

11. Heroes 183

12. Spirit 199

Conclusion: The Innovation Journey 211

Epilogue: Dragons Be Here 217

References 229

Acknowledgments 233

About the Authors 237

Index 239

O autorze

Nancy Tennant Snyder is corporate vice president for leadership and strategic competencies for Whirlpool Corporation, reporting to the chairman and CEO, Jeff M. Fettig. BusinessWeek named her one of twenty–five Innovation Champions in the world.

Deborah L. Duarte is a consultant who is an expert in the areas of innovation strategy, leadership and executive development, organizational design, project leadership, virtual teaming, and executive coaching.

Snyder and Duarte have coauthored twobest–selling books: Mastering Virtual Teamsand Strategic Innovation, both from Jossey–Bass Publishers.

Blurb

Praise for Unleashing Innovation

"I know of no other company that has embraced the challenge of innovation as completely and successfully as Whirlpool. Starting with the goal of making innovation everyone′s job, every day, Whirlpool has worked systematically to embed the innovation gene in its employees, its executive ranks, and in every management process. Whirlpool′s efforts have been widely celebrated, and now Nancy Tennant Snyder takes us inside to reveal exactly what it takes to make innovation a genuine core competence. Her detailed account, and the many, practical lessons she provides, is essential reading for twenty–first–century business leaders."
Professor Gary Hamel, founder, Strategos; director, Management Lab

"This tell–all book will not only show you how to successfully reinvent a business through innovation, it will inspire you to write in its margins, preach its gospel, and hang its pages on the walls of your office. Snyder and Duarte masterfully capture not only the process of innovation but also the spirit of innovation. As witnesses to one of history′s most successful business transformations, the authors tell it straight, from the inside out, and with just the right balance of theory and practice. You may buy this book for its practical applications, but you will remember it for its inspiration. Old dogs can learn new tricks."
Andrew Razeghi, adjunct associate professor, creativity and innovation, Kellogg School of Management, Northwestern University; author, The Riddle: Where Ideas Come From and How to Have Better Ones