Foreword by Jim CitrinAcknowledgmentsINTRODUCTION: The Fear of Being Human9A New Business Environment and New ExpectationsThe Sum of All FearsHow to Become a Human LeaderPART 1: MINDTRAP - Identify Your LockChapter 1. When the keys to past success get in your way: how mindsets become mindtrapsThe Birth of a MindtrapCul de SacHow well do you know yourself?Chapter 2. Uncover your inner obstacles: which mindtrap is holding you back?The long shadow of traumaWhat is a Trauma?Inherited traumaHow do you define your identity?Are You Wearing the Right "Suit"?The Consequence of MindtrapsChapter 3. Find the source of your mindtrap: whose voice is it?The Voice of AuthorityWhen behavior speaks louder than wordsThe Power of the CollectiveWhich voice do you listen to?PART 2: MINDSHIFT - Free Your VoiceChapter 4. How we can change our mindset: the stories we tell ourselvesFinding Order in ChaosThe Master FilterThe Meaning Making MachineThe Space and Time TravelerThe Human ConnectionThe gap between who we are and how we are perceivedThe "Gandhi neurons"Chapter 5. See yourself differently: a view from outside the frameHitting the WallThe Gift of External PerspectiveYour immediate environmentThe power of wordsThe Professional GuideOpen your Ears, Eyes and Mind85Chapter 6. Challenge your beliefs: is it true, relevant, or helpful today?89Truth Be ToldClaireAndrewHortenseIs it relevant?DavidBuddhaMateoIs it still helpful?AndrewClaireChapter 7. Challenge your fears: three strategies to "do it anyway"See the Gift in CrisesFind Your BoostersTake One Step at a TimeChapter 8. Let it go: three ways to make peace with the pastLet GoWalterAndrewRewrite Your StoryTime travelPART 3: MINDBUILD - Lead With EmpathyChapter 9. Define your identity as a human leaderUnderstand what drives youFrom Personal to Collective PurposeWrite Your EulogyImagine your future selfBack to the futureIdentify your role modelsThe Other Benefits of Flexing Your ImaginationChapter 10. Empower your inner leader: four practices to better connect with yourselfStaying on the Right PathSelf-care for the soulDraw from a bank of positive memoriesPractice GratitudeLearn to protect yourself and rechargeChapter 11. Become a new leader: four practices to better connect with othersLearn to listen more and speak lastCultivate Your EmpathyPractice and roleplay conversationsLearn to set and maintain new boundariesCONCLUSION: The New LeaderIndex
HORTENSE LE GENTIL is an executive leadership coach whose work is informed by 30 years of experience working across industries. Hortense is part of the Marshall Goldsmith 100 Coaches, which brings together the world's leading executive coaches, consultants, speakers, authors, iconic leaders, entrepreneurs, and nonprofit leaders.