ISBN-13: 9781032054766 / Miękka / 2023 / 146 str.
ISBN-13: 9781032054766 / Miękka / 2023 / 146 str.
First published in 1974, this book aims not only to focus attention on the problems faced by those seeking the help of a social service organisation, but also to analyse what happens and why at the point of entry. This study analyses reception practices in four different social work agencies.