ISBN-13: 9780061284144 / Angielski / Miękka / 2008 / 208 str.
What's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to: