The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization

ISBN-13: 9781138431751 / Angielski / Twarda / 2017

Mark Graban

Opis

A good business case is so much more than simply the means to justify a decision. A well-written and well-researched business case will secure funding; make sure any project stays on the right side of regulation; mobilize support for the cause; provide the platform for managing the project and the benchmark against which to measure progress. Ian Gambles' Making the Business Case shows you how to make sense of the task at hand, develop a strategy, articulate your options, define the benefits, establish the costs, identify the risks and make a compelling case. Just as with the best business cases, the text is concise, jargon-free and easy to read; illustrated throughout with practical examples drawn from real cases and including reflective exercises at the end of each chapter to help you consolidate what you have learned. At only 198 pages long, this is a jewel of a book; essential reading for the manager tasked with making the business case, the senior manager who needs to understand and test it, and the project manager who is responsible for delivering whatever is agreed on.

Spis treści

Foreword, Preface, Acknowledgments from Mark Graban, Acknowledgments from Joe Swartz, About this Book, Introduction, About the Authors, 1 The Need for Kaizen, 2 What Is Kaizen?, 3 Types of Kaizen, 4 Creating a Kaizen Culture, 5 Daily Kaizen Methods, 6 The Role of Senior Leaders in Kaizen, 7 The Role of Other Leaders in Kaizen, 8 Organization-Wide Kaizen Programs, 9 Conclusion

O autorze

Mark Graban, Joseph E. Swartz