Public Service Information Technology: The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations and Services

ISBN-13: 9780367405304 / Angielski / Twarda / 2019 / 244 str.

Edward Uechi

Opis

Public Service Information Technology explains how all areas of IT management work together. Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated.

Spis treści

List of Figures. List of Worksheets. Author. Introduction. Chapter 1: The IT Ecosystem: Elements Described. Chapter 2: IT Organization: People and Roles. Chapter 3: IT Budgeting: Realization of Long-Term Benefits. Chapter 4: IT System Selection: Moving Past Hype and Brand. Chapter 5: IT Contracting and Outsourcing: Achieving Maximum Value from Vendors. Chapter 6: IT Execution and Follow-Through: Daily Practice and Improvement. Chapter 7: Information Security: Protect and Safeguard the IT System. Chapter 8: IT Strategic Planning: Alignment with the Mission. Conclusion. Glossary of Terms. Answers to Chapter Quizzes. Bibliography. Manager’s Notes.

O autorze

Edward Y. Uechi has worked in the field of Information Technology since 1996, starting as a computer technician and working progressively to an IT manager position. He worked at a high-technology international corporation in Silicon Valley for five years during the dot.com boom. He then transitioned his career to the non-profit sector. He managed the IT department at a national non-profit, public policy organization in Washington, DC. For the last ten years, he has worked on consulting assignments funded by the U.S. Agency for International Development (USAID) and the World Food Programme (WFP), providing IT technical assistance, organizational development, and management training to foreign governments and private companies in Africa and Middle East. In 2015 and 2018, utility patent applications had been filed in the U.S. Patent and Trademark Office for two computer-based systems that Edward invented to improve agricultural production and payment processing. Edward earned a Bachelor of Arts degree in International Security and Conflict Resolution from San Diego State University and a Master of Public Administration degree from the Maxwell School of Syracuse University.