ISBN-13: 9780803968110 / Angielski / Miękka / 2000 / 128 str.
ISBN-13: 9780803968110 / Angielski / Miękka / 2000 / 128 str.
The real-life vignettes and practical analysis, resulting from more than 250 surveys and in-depth interviews, take you from reactive to proactive when facing real-world situations.