Interaction and the Standardized Survey Interview: The Living Questionnaire

ISBN-13: 9780521665711 / Angielski / Miękka / 2000 / 224 str.

Hanneke Houtkoop-Steenstra

Opis

This is the first study of its kind to investigate in detail the interaction between interviewers and respondents in standardized social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in form-based interviews, and offers original empirical evidence to show what really happens. Highly accessible, her book sets out the tools of conversation analysis, and points to ways of improving survey compilation and the validity of data. It offers great insight to anyone studying survey methodology.

Recenzje

'Conversation Analysis has some important contributions to make to those who want to learn how to do survey interviews better.' APA Review of Books

Spis treści

1. The standardized survey interview; 2. Interviewer-respondent interaction; 3. Participant roles; 4. Recipient design; 5. Questioning turn structure and turn taking; 6. Generating recordable answers to field-coded questions; 7. Establishing rapport; 8. Quality of life assessment interviews; 9. Implications for survey methodology; 10. The cost of flexible interviewing.