How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes

ISBN-13: 9780838908921 / Angielski / Twarda / 2004

Joan C. Durrance; Karen E. Fisher; Marian Bouch Hinton

Opis

Use this straightforward model to:
- Strategize the big picture, and collect and interpret data with seven easy exercises
- Apply the four-step process to assess and present outcomes
- Measure and report your library's contributions
- Draw together all the pieces to communicate a compelling case for library services