1. Introduction (Aims, Retail premises and the Law, Regulations and Legislation) 2. Fire Safety (How Fires start, Fire Safety Management, Fire Risk Assessment, Fire Safety Training, Fire Emergency Plan, Communicating the Fire Safety Message, Fire Safety Measures, Escaping from Fire, How Safe is your Business? Fire Safety Checklist) 3. Security (Security and Understanding Crime, Organising Security to Reduce Crime, The Walk Through, Responding to the Findings of your Walk through, Special Considerations, Security Management – A Suggested Approach, Security Checklist) 4. Sources of Specialist Help, Advice and Training