Design Thinking for Training and Development: Creating Learning Journeys That Get Results

ISBN-13: 9781950496181 / Angielski / Miękka / 2020

Sharon Boller;Laura Fletcher

Spis treści

• Introduction
• Section 1: Get Acquainted With Design Thinking
• 1: A Primer on Design Thinking
• 2: Linking Design Thinking to Learning Experiences
• 3: A Framework for Integrating Design Thinking Into Training and Development
• Section 2: Get Perspective and Refine the Problem
• 4: Start With the Business Perspective
• 5: Pull in the Learner
• 6: Verify Constraints as You Go
• Section 3: Ideate, Prototype, and Iterate
• 7: Ideate and Prototype
• 8: Refine and Develop
• Section 4: Implement
• 9: Implement
• 10: Evaluate
• Section 5: Sell Your Use Case
• 11: Get Buy-In From Stakeholders
• 12: Using Design Thinking When a Project Is Underway
• 13: NxStage Case Study
• 14: CAISO Case Study