Communicating: A Social, Career, and Cultural Focus

ISBN-13: 9780205029419 / Angielski / Miękka / 2011 / 480 str.

Roy M. Berko; Andrew D. Wolvin; Darlyn R. Wolvin

Opis

This highly-regarded introduction to communication book offers a comprehensive blend of basic communication theory, research, and skills, with a strong emphasis on relationship communication (social), workplace (career), and intercultural communication (culture). Communicating introduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The book stresses communication competence through boxed material, Learn by Doing activities, thought-provoking questions, and self-assessment tests. New and strengthened pedagogy highlights and reinforces the book's social, career, and cultural themes, with a particular emphasis on intercultural communication and communicating in an increasingly high-tech, global environment.

Spis treści

CHAPTER 1-THE HUMAN COMMUNICATION PROCESS COMMUNICATION DEFINEDTHE COMPONENTS OF HUMAN COMMUNICATIONCOMMUNICATION AS A SYSTEMMODELS OF COMMUNICATIONTHE MEDIA AS COMMUNICATORSCOMMUNICATION AND CULTUREFIRST AMENDMENT SPEECHETHICS AND COMMUNICATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 2-FOUNDATIONS OF VERBAL LANGUAGE ORIGINS OF HUMAN LANGUAGETHE LANGUAGES WE USEUSING VERBAL LANGUAGEIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 3-NONVERBAL COMMUNICATION SOURCES OF NONVERBAL SIGNSEMOTIONAL INFLUENCES ON NONVERBAL COMMUNICATIONVERBAL AND NONVERBAL RELATIONSHIPSCATEGORIES OF NONVERBAL COMMUNICATIONUSING NONVERBAL COMMUNICATIONYOU AND NONVERBAL COMMUNICATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 4-LISTENING THE IMPORTANCE OF LISTENINGTHE LISTENING PROCESSPURPOSES OF LISTENINGLISTENING APPREHENSIONIMPROVING YOUR LISTENINGIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 5-THE SELF AND PERCEPTION SELF-TALKSELF-CONCEPTCOGNITIVE PROCESSINGPERCEPTIONSTHE SELFNEED DRIVES AFFECTING COMMUNICATIONCOMMUNICATION APPREHENSIONTHE ROLE OF CULTURE ON SELF-COMMUNCIATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 6-INTERPERSONAL AND ELECTRONICLLY MEDIATED COMMUNICATION BASIC CONCEPTS OF INTERPERSONAL COMMUNICATIONSELF-DISCLOSURETHE SELF AND OTHERSSEEKING APPROVALGAINING COMPLIANCEEMOTIONS AS A FACTOR IN INTERPERSONAL COMMUNICATIONPOWER AS A FACTOR IN INTERPERSONAL COMMUNICATIONMALE/MASCULINE-FEMALE/FEMININE COMMUNICATIONSEXUAL HARASSMENT AND BULLYINGRELATIONSHIPSELECTRONIALLY MEDIATED COMMUNICATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 7-INTERPERSONAL SKILLS AND CONFLICT MANAGEMENT PARTICIPATING IN CONVERSATIONSGIVING DIRECTIONSREQUESTINGEXPRESSING EMPATHYDEALING WITH INTERPERSONAL CONFLICTCRITICISMAPOLOGIZINGIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 8-THE INTERVIEW THE INTERVIEW AND THE ROLE OF THE PARTICIPANTSTYPES OF INTERVIEWSIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 9-THE CONCEPTS OF GROUPS GROUPS DEFINEDGROUP VERSUS INDIVIDUAL ACTIONSTYPES OF GROUPSGROUP OPERATIONSMAKING GROUP DECISIONS DECISION-MAKING TECHNIQUESGROUP SETTINGMEDIATED MEETINGSIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 10-PARTICIPATING IN GROUPS CULTURAL DIFFERENCES IN GROUPSTHE GROUP PARTICIPANTTHE GROUP LEADER AND GROUP LEADERSHIPIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 11-PUBLIC SPEAKING: PLANNING THE MESSAGE THE LISTENABLE SPEECHPREPARING A SPEECH: AN OVERVIEWPARAMETERS OF PUBLIC SPEAKINGETHICS OF PUBLIC SPEAKINGANALYZING THE PARAMETERS OF SPEECHES MODES OF PRESENTATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 12-PUBLIC SPEAKING: DEVELOPING THE MESSAGE SOURCES OF INFORMATIONSUPPORTING MATERIALUSE OF THE WORLD WIDE WEBTECHNIQUES FOR PRESENTING SUPPORTING MATERIAL IN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 13-PUBLIC SPEAKING: STRUCTURING THE MESSAGE STRUCTURE OF A SPEECHTHE INTRODUCTIONTHE CENTRAL IDEATHE BODYTHE CONCLUSIONALTERNATIVE METHODS OF ORGANIZING THE SPEECHTRANSITION INTO THE QUESTION-AND-ANSWER SESSIONROLE OF CULTURE ON SPEECH STRUCTUREIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 14-PUBLIC SPEAKING: THE INFORMATIVE SPEECH THE ROLE OF INFORMATIVE SPEAKINGCHARACTERISTICS OF INFORMATIVE SPEAKINGCLASSIFICATIONS OF INFORMATIVE SPEAKINGINFORMATIVE BRIEFINGSQUESTION-AND-ANSWER SESSIONSSPEECHES OF INTRODUCTIONTHE INFORMATIVE PROCESS IN ACTIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 15-PUBIC SPEAKING: THE PERSUASIVE SPEECH PERSUASIVE SPEAKINGTHE PROCESS OF PERSUASIONPERSUASIVE STRATEGIESROLE OF INFLUENCE IN PERSUASIONCLASSICAL COMPONENTS OF THE PERSUASIVE MESSAGELOGICAL ARGUMENTSTHE ROLE OF EMOTIONS IN PERSUASIONPSYCHOLOGICAL APPEALSSTRUCTURE OF THE PERSUASIVE MESSAGEINTRODUCTIONBODYCONCLUSIONCULTURE AND PERSUASIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 16-PUBLIC SPEAKING: PRESENTING THE MESSAGE SPEAKING WITH CONFIDENCEASPECTS OF ORAL AND PHYSICAL SPEECH PRESENTATIONPUBLIC SPEAKING ANXIETY/STAGE FRIGHTPRESENTING VISUALS IN A SPEECHREHEARSING THE SPEECHDEALIING WITH DIFFICULTIES DURING A SPEECHTHE ROLE OF CULTURE ON SPEECH PRESENTATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS

O autorze

Roy Berko, Andrew Wolvin, Darlyn R. Wolvin, Joan E. Aitken