ISBN-13: 9780080464121 / Angielski / Miękka / 2007 / 134 str.
ISBN-13: 9780080464121 / Angielski / Miękka / 2007 / 134 str.
Part of a series which are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership and Management (ILM) to support their Level 3 Certificate in First Line Management.