Beyond Airline Disruptions: Thinking and Managing Anew

ISBN-13: 9781138103955 / Angielski / Miękka / 2018 / 154 str.

Jasenka Rapajic

Opis

"First edition published by Ashgate Publishing 2009 "--title page verso.

Recenzje

'The author’s passion for unearthing the real causes of disruptions and solutions shines through, and the timing of the second edition could hardly be better. A vital text to better understand this complex and underestimated facet of airline operation.' — Paul Clark, Managing Director, Through The Looking Glass Ltd

Spis treści

Introduction; 1 Obscured by the past; 2 The path to improvement; 3 Understanding disruptions; 4 Organising disruption information; 5 Reinventing decision making; 6 Thinking and managing anew; The way forward; Appendix 1: Standard IATA delay codes; Appendix 2: Resolving the ‘technical’ delay; Appendix 3: Crew shortage; Appendix 4: Cost saving and cultural issues; Appendix 5: Disruption audit; Appendix 6: Direct and indirect cost of aircraft damage

O autorze

Jasenka Rapajic is the founder of Astute Aviation, an airline industry consultancy specialising in modern approaches to airline management. Her diverse experience spanning strategy, planning, sales, marketing and operations, within legacy, low-cost, charter airlines and a software company, has been a foundation for a broad and deep understanding of airline and industry issues.