All Business is Local : Why Place Matters More than Ever in a Global, Virtual World

ISBN-13: 9780241961643 / Angielski / Miękka / 2012 / 256 str.

John Quelch

Opis

Redefining 'place' as a business imperative in the global economy, this title explores five categories (psychological, physical, virtual, geographical and global) and teaches us that just as customers' relationships to places profoundly affect their relationships to businesses, companies have to be local as well as global in order to succeed.

Recenzje

This book is a timely reminder that not all markets are global and even those that are have local foundations. Consumers trust big brands but they also trust local relationships based in their community. Well worth the read Sir Terry Leahy, former CEO, Tesco

O autorze

John A. Quelch is dean, vice president and distinguished professor of international management at the China Europe International Business School (CEIBS). He was formerly senior associate dean of the Harvard Business School and dean of the London Business School. He is also a director of WPP and Alere, a member of the Council on Foreign Relations, and a fellow of the Royal Geographical Society.

Katherine E. Jocz is a consultant and writer on marketing. She was formerly a research associate at the Harvard Business School and director of networks and relationships at Marketspace, a Monitor Group company. She has served as a member of the editorial review board of the Journal of Marketing and the board of directors of the Association for Consumer Research.