ISBN-13: 9780446393607 / Angielski / Miękka / 1992 / 352 str.
In the tradition of Theory Z, a management expert explains how America can regain its #1 economic power status by using Japanese business techniques. In this unique guide, business people will discover why managers are responsible for 99% of all day-to-day business breakdowns, why building to specs guarantees stagnation, and more.