PART 1 Overview 1. Leading, Managing, and Following 2. Quality and Safety 3. Ethical and Legal Issues in Nursing 4. Toward Justice 5. Healthy Workplaces, Healthy Workforce 6. Translating Research Into Practice PART 2 Know Yourself 7. Gaining Personal Insight: Being an Effective Follower and Leader 8. Communication and Conflict PART 3 Know the Organization 9. Healthcare Organizations and Structures 10. Person-Centered Care 11. Staffing and Scheduling 12. Workforce Engagement Through Collective Action and Governance 13. Solving Problems and Influencing Positive Outcomes 14. Delegating: Authority, Accountability, and Responsibility in Delegation Decisions 15. Effecting Change, Large and Small 16. Building Effective Teams PART 4 Use Your Skills 17. The Impact of Technology 18. Artificial Intelligence 19. Managing Costs and Budgets 20. Selecting, Developing, and Evaluating Staff 21. Managing Personal and Personnel Problems PART 5 Prepare for the Future 22. Role Transition 23. Managing Your Career 24. Developing Leaders, Managers, and Followers 25. Thriving for the Future